Contact Us

We'd love to hear from you! Whether you have questions, need support, want to provide feedback, or have business inquiries, our team is here to help.

Address

Cognitobit Innovations Private Limited
Dataprism (Product Division)
#387, Anand Nagar
Rewari, Haryana
India - 123401

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Business Hours

Monday - Friday: 9:00 AM - 6:00 PM IST
Saturday: 10:00 AM - 4:00 PM IST
Sunday: Closed

Email support is monitored 24/7 for urgent issues

How Can We Help?

Technical Support

  • API integration issues
  • Authentication problems
  • Error debugging
  • Rate limit inquiries
  • MCP integration

Account Management

  • Registration issues
  • Password resets
  • Profile updates
  • Billing questions
  • Account deletion

Billing & Payments

  • Invoice requests
  • Payment updates
  • Pricing clarifications
  • Refund inquiries
  • Usage calculations

Business Inquiries

  • Enterprise plans
  • Partnership opportunities
  • Reseller agreements
  • Educational discounts
  • Custom solutions

Security & Legal

  • Privacy questions
  • Terms clarification
  • GDPR/CCPA compliance
  • Vulnerability reports
  • Legal requests

Feedback & Ideas

  • Feature requests
  • API improvements
  • Documentation feedback
  • Bug reports
  • User experience

Quick Support Tips

Check our Documentation
Visit our comprehensive guides for API references and troubleshooting

Review Your Dashboard
Check API logs, rate limits, and usage statistics in your dashboard

Verify Your API Key
Ensure your API key is active and properly formatted in your API keys settings